We're sure you'll love the stuff you buy from us. But if you don't for whatever reason, we are determined to make sure you enjoyed the experience of working with us. For that reason, we offer a return policy that is second to none in the industry...
Return it within 30 days from date shipped in its original packaging.
We take returns on unused merchandise.
Competitive Restocking Fees:
If you refuse your delivery from a freight company due to reasons outside of damages or missing pieces, you're responsible for any return shipping, storage fees, and/or restocking fees that occur.
Because they are custom made per your order, the cancellation of Kaemark Cabinetry, Continuum Pedicure Spas, Kayline or Oakworks Massage Beds will result in a 25% cancellation fee.
On the rare case that you receive a defective item or one that has been damaged during shipment, then you will need to report it to Standish within 1 day. Otherwise we will issue return based on the return policy above.
If an item you have purchased is offered at a lower price within 14 days of your original order date, you may receive a price adjustment. Products purchased on sale are not eligible for price adjustment. Give us a call with questions or for details!
Track down the original packaging and protect the pieces inside. You'll need to ship it back to us. Note: You are responsible for the shipping back. Standish will charge up front for the return shipping and restocking and refund the difference to your order once the items are back in the warehouse. The number for returns is 888-885-8511.